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Creating a Custom SKU
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Creating a Custom SKU for the product
Some retailers will have a different SKU in their system compared to the SKU in our system. You will need to create a custom SKU for that product and enable it on the inventory template to send it.
* Please note that the custom SKU will belong to the sales channel assigned to it and does not apply to other sales channels.
In order to create a custom SKU:
- Go to Catalog > Manage Products
![](https://assets.cenports.com/blog/contents/2022/10/24073547/word-image-944-1.jpeg)
2. Go to the tab that says Custom SKU. (If you cannot see this tab, please contact the tech team and we will add the access for you)
![](https://assets.cenports.com/blog/contents/2022/10/24073548/word-image-944-2.jpeg)
3. Once you are there, you can click Add Custom SKU to start the custom SKU creation.
![](https://assets.cenports.com/blog/contents/2022/10/24073550/word-image-944-3.jpeg)
4. A form will appear and you will need to fill out the following information:
- Product SKU (the SKU of the product on our dashboard)
- Custom SKU (the retailer’s SKU)
- Customer (the Sales Channel on our dashboard that this SKU belongs to)
![](https://assets.cenports.com/blog/contents/2022/10/24073553/word-image-944-4.png)
5. Click Save once finished and the custom SKU will be saved to our system.