Welcome to our Knowledge Base
Cancel an Order
Table of Contents
HOW TO CANCEL AN ORDER
1.) Go to your internet browser and type dashboard.cenports.com
![](https://assets.cenports.com/blog/contents/2022/10/24073537/word-image-937-1.png)
2.) Type in the User email address and password. Once you enter email address and password, click Sign in
3.) Once on the main Cenports Dashboard page, select Sales Order.
![](https://assets.cenports.com/blog/contents/2022/10/24073540/word-image-937-3.png)
4.) Once you scroll down under Sales Order page, click a PO number and on the right side, click “Reject”.
![](https://assets.cenports.com/blog/contents/2022/10/24073543/word-image-937-4.png)
5.) After you click “Reject”, another Window will show up. Select under cancellation the reason for canceling orders and you may add notes about the order.
![](https://assets.cenports.com/blog/contents/2022/10/24073546/word-image-937-5.png)