What’s included in your shipping charges?

Our fulfillment includes shipping, packaging materials, and shipping labels. We charge by weight (details provided in our pricing guide). If you prefer that we use your shipping account, we will, but we generally have more competitive pricing because of our volume discounts.

Do you handle returns?

Yes. Our fees depend on the work required and are determined on a company-by-company, product-by-product basis. Simple quality checks keep fees low, but electronic inspections and other measures will cost more.

Are there setup and integration fees?

Although there are no setup fees, we do request a $500 deposit to fund your account. The funds will be used for charges that may accrue during packaging and shipments. Integrations fees will ONLY be charged for private accounts.